What wax are your candles made from?

Our candles are made with a blend of apricot, soy, coconut, and a minuscule amount of highly refined food-grade paraffin wax. This blend is clean-burning, biodegradable, and natural. Vegan, gluten-free, toxin-free, paraben-free, phthalate-free, and comes from renewable sources. The entire blend utilizes only FDA-approved waxes.


Why wooden wicks?

They create a light crackling sound while burning. They burn more evenly and cleanly than cotton wicks. Wood wick candles make less soot than conventional wicks.


How do I care for my candle?

Trim the wick to 5mm tall before every burn to keep the wax clean and burning nicely. When you receive your candle, it will be cut to the correct size, so there is no need to trim it before the first burn. Allow the candle to melt to the vessel's edge, preventing future tunneling. Avoid excessive burn times; no more than 4 hours is recommended. Burn on a stable, heat-resistant surface away from flammable objects and drafts. Keep out of reach of children and pets. Never leave a burning candle unattended.


When will my order ship?

We are a small-batch hand poured candle company. Every part of the making process is done by hand. Please allow 3-5 business days after the order has been received. All orders are shipped from San Diego Ca. You will receive a tracking number for your order when it is fulfilled.


What if I entered my address incorrectly in my order?

If you notice you entered your address incorrectly after the order has been placed, please email us immediately at support@delsurcandles.com so we can correct before shipping out your order.


Do you accept returns?

At this time we do not accept returns.  If there is a problem or concern with your order, please contact us immediately at support@delsurcandles.com for assistance.


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